Privacy Policy for Local

EFFECTIVE DATE: DECEMBER 26, 2024

Welcome to HomeHemo. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, and protect your personal information, including your phone number, when you engage with our home care, home health, or home hemodialysis services and our website.

INFORMATION WE COLLECT

We collect the following types of information:

Personal Information:

When you fill out forms on our website, such as signing up for SMS notifications or inquiries about home care, home health, or home hemodialysis services, we may collect:

Your name
Phone number
Email address
Address
Other relevant details necessary for providing our services.

Non-Personal Information:

This includes browser type, IP address, and browsing behavior to help us improve our website functionality.

HOW WE USE YOUR INFORMATION

To provide personalized home care, home health, or home hemodialysis services and related support and related support.
To communicate via SMS regarding updates, promotions, or important notices specific to your personalized home care, home health, or home hemodialysis services and related support care.
To comply with legal or regulatory requirements.
To improve our services and website user experience.

SMS OPT-IN POLICY

Explicit Opt-In Required: You must explicitly opt-in to receive SMS communications from Local. This opt-in is separate from other forms of communication like voice or email.
Opt-In Language: When providing your phone number, you will be presented with clear language specifying that you agree to receive SMS messages related to our home care, home health, or home hemodialysis services.

No Pre Checked Boxes: The SMS opt-in checkbox will never be pre checked or mandatory. You must manually select this option.
Call-to-Action (CTA): “By clicking “Submit”, you consent to use text messaging to communicate with LOCAL for work-related. purposes. Message frequency will vary. Reply STOP to cancel or HELP for support. Message and data rates may apply. See our Privacy Policy and Terms of Service.
Consent: By opting to use SMS communication channels, employees consent to the collection and use of their SMS data as described in this policy. Participation in SMS communication is voluntary, and employees may opt-out at any time by replying with ‘STOP’ or contacting us directly at admin@localhome.care.

YOUR CHOICES

Opt-Out: Employees may opt-out of SMS communications at any time by replying ‘STOP’ to any text message. Upon opting out, no further SMS messages will be sent. For assistance, employees may reply ‘HELP’ or contact us at admin@localhome.care.
Update Preferences: Contact us to update or change your communication preferences.

PRIVACY AND DATA PROTECTION

We are committed to safeguarding your personal information. Measures we take include:

Data Encryption: All data transmitted through our website is encrypted to protect it from unauthorized access.
Limited Access: Only authorized personnel have access to your personal information.
Data Retention: We retain your data only as long as necessary to provide services or comply with legal obligations.
SMS Data Protection: We prioritize the security of SMS communication data. All messages are stored securely and are only accessible by authorized personnel for legitimate business purposes. We implement technical and organizational measures to protect SMS data from unauthorized access, disclosure, or loss.

SHARING YOUR INFORMATION

We do not sell or rent your personal information to third parties. We may share your information with:

Service Providers: Third parties who help us deliver personalized home care, home health, or home hemodialysis services and related support (e.g., SMS platforms) under strict confidentiality agreements.
Legal Authorities: When required to comply with legal obligations or protect our rights.

COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

YOUR RIGHTS

Under applicable laws, you may:

Request access to your personal data.
Request correction or deletion of your personal data.
Withdraw consent for SMS or other forms of communication.

To exercise these rights, please contact us at admin@localhome.care

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. Please review this page regularly.

DEFINITIONS

• “personal data” means any information relating to an identified natural person or one that can be directly or indirectly identified by reference to an identification number or one or more factors specific to this person.
• “us” or “our” refers to Local Home Hemo(hereinafter referred to as “Local Home Hemo”) for all dimensions and activities.
• “you” refers to any website or application user/visitor.
• “Website” means either (1) the website where this privacy policy appears at the footer or (2) the Application where this policy is linked.

COLLECTION AND SOURCE OF PERSONAL DATA

We use personal data to operate, administer, and improve the Website, deliver the services or carry out the transactions you have requested, improve our services, provide you with more effective customer service, perform research and analysis, satisfy our legitimate business interests, set prices, accomplish the billing function, display content and advertising tailored to your preferences, and comply with government regulations. We also use personal data to communicate with you about the Website, transactions, and additional products and services you may find valuable.

We will most likely collect your personal data directly (via forms on our Website) or indirectly (via our service providers and/or technologies on our Website).

We undertake to obtain your consent and/or allow you to refuse the use of your data for certain purposes whenever necessary.

You will be informed of the purposes for which your data is collected via the online data collection forms and via the Cookie Policy.

SOCIAL NETWORKS

You have the option to click on the dedicated icons of social networks (such as Twitter, Facebook, LinkedIn, etc.) that appear on our Website. Clicking on these links or enabling those connections may allow the social network to collect or share data about you. We do not control these third-party websites and encourage you to read their privacy notices.

LINKS TO OTHER SITES

Occasionally, we provide links to other websites for practical and informative purposes. Some of these websites are independent from Local HomeHemo and are not under our control. We do not accept liability regarding their content or use.

TYPES OF PERSONAL DATA COLLECTED AND USED BY US

We may collect and process various types of personal data, including but not limited to:

• Information for human resource management
• Registration information
• Information provided for authentication or transactional purposes
• Usage, viewing, technical, and device data

PERSONAL DATA THAT WE AUTOMATICALLY COLLECT

We collect some information automatically when you visit the Website to personalize and enhance your experience, including:

• Cookies: Small information files used to improve your experience.
• IP addresses: Unique identifiers used to determine general geographic location.
• Statistics: Data on website traffic and user preferences (e.g., via Google Analytics).

PURPOSES FOR WHICH WE USE PERSONAL DATA

We use your personal data to:

• Present our Website and its contents
• Respond to your requests
• Provide services and offers
• Conduct surveys and gather statistics
• Personalize your experience
• Notify you of updates or changes

DISCLOSURE OF PERSONAL DATA

We take your privacy seriously and restrict access to your personal data to authorized personnel. We do not disclose your personal data to unauthorized third parties, but we may share data with service providers and entities within the Local HomeHemo group. Data sharing is limited to what is necessary to perform services or comply with legal obligations.

STORAGE PERIOD OF YOUR PERSONAL DATA

We will store your data only for as long as necessary to fulfill the purposes for which it was collected. Legal requirements may extend this period.

CONTACT US

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Location: Washington, USA
Email: info@localhomehemo.com

This privacy policy reflects the protection and handling of personal data at Local HomeHemo.